Make a Payment

If you have received your “hello-goodbye” letter by mail containing your new 10 digit loan number, you can make your payment online.

Make payment


If you have not received your “hello-goodbye” letter, payment will need to be mailed to:

Guaranty Home Mortgage Corporation
525 Tribble Gap Road #1339
Cumming, GA 30028

Guaranty Home Mortgage Corporation
Attn: Corporate Compliance
10 Lea Avenue | Suite 800
Nashville, TN 37210

For all other complaints and expressions of dissatisfaction, please email us at customerrelations@ghmloans.com.

Frequently Asked Questions

Until your loan is boarded onto a servicing platform, payment can only be accepted by check or money order. If you do not have checks you can utilize your bank’s online bill pay system and have them generate a check to be mailed to us at: 525 Tribble Gap Road #1339, Cumming, GA 30028

You will find your ‘First Payment Notice’ in the loan package that you signed at closing. The servicing department also mails monthly statements on the 16th of each month.

Your account/loan number is a 4 to 6 digit number and can be located on your closing documents. The number can also be located on the top right side of the First Payment Notice provided at closing.

Any payment due prior to the transfer date noted in the letter should be mailed to: 525 Tribble Gap Road #1339, Cumming, GA 30028. Any payment due after the transfer date should be mailed to your new servicer. The contact detail for your new servicer is located on the letter. Please reach out to us at 855-335-4977 or the new servicer with any questions.

Visit the Contact Us page to speak to someone directly.

Looking to Purchase or Refinance?

Visit our retail site goguaranty.com